OpenAI Faces Privacy Complaint Over Chatbot Accuracy Concerns
Release: 2024/05/05 09:34 Reading: 928
OpenAI Faces Privacy Complaint from Noyb for Erroneous ChatGPT Data
OpenAI, a leading developer in artificial intelligence (AI), is facing a privacy complaint from Noyb, an Austrian data rights protection advocacy group.
Allegations of Inaccurate Data
Noyb alleges that OpenAI has failed to address erroneous information generated by its AI chatbot, ChatGPT. The complaint stems from an incident involving an unidentified public figure who requested information about themselves from ChatGPT. Despite repeated requests, OpenAI allegedly declined to rectify or delete the inaccurate data, citing technical limitations.
EU Privacy Concerns
Noyb contends that OpenAI's inaction may violate privacy regulations within the European Union (EU). Maartje de Graaf, a data protection lawyer at Noyb, emphasizes the importance of adherence to legal standards in technology: "If a system cannot produce accurate and transparent results, it cannot be used to generate data about individuals. 'The technology has to follow the legal requirements, not the other way around."
Escalation to Austrian Data Protection Authority
Noyb has escalated the complaint to the Austrian data protection authority, requesting an investigation into OpenAI's data processing practices and its mechanisms for ensuring the accuracy of personal data processed by its large language models.
Challenges for Chatbot Technologies
De Graaf highlights the challenges companies face in aligning chatbot technologies like ChatGPT with EU data protection laws. Noyb, also known as the European Center for Digital Rights, aims to support European General Data Protection Regulation laws through legal actions and media initiatives.
Growing Concerns about Chatbot Accuracy
This incident adds to growing concerns about the accuracy and compliance of chatbot technologies. Similar issues have been reported with Microsoft's Bing AI chatbot and Google's Gemini AI chatbot.
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